Terms and Conditions
1. Introduction
Welcome to the Lumiere Studios website, located at www.lumiere-studios.com. These terms and conditions ("Terms") govern your use of our website and services, including video production, editing, and related services provided by Lumiere Studios ("we," "us," or "our"). By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you should not use our website or services.
2. User Conduct
You agree to use our website and services responsibly and ethically. You shall not:
- Use our website or services for any unlawful purpose or in violation of any applicable laws or regulations.
- Upload, post, or transmit any content that is infringing, defamatory, obscene, or otherwise objectionable.
- Interfere with or disrupt the operation of our website or services.
- Attempt to gain unauthorized access to our systems or networks.
- Use any automated means to access or collect data from our website.
- Impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity.
- Engage in any activity that could damage, disable, overburden, or impair our website or services.
- Harass, threaten, or intimidate other users of our website or services.
3. Intellectual Property
All content on our website, including text, graphics, logos, images, videos, and software, is the property of Lumiere Studios or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, or modify any content from our website without our prior written consent.
Regarding the video productions we create for you, the ownership of the final video product will be governed by the specific agreement we have in place. Typically, upon full payment, you will own the rights to the final edited video. However, Lumiere Studios retains the right to use portions of the production, like behind-the-scenes footage and finished clips (unless otherwise specified), for promotional materials and internal use, provided it doesn't violate the privacy of any individuals or compromise sensitive information.
4. Disclaimers
Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that our website or services will be uninterrupted, error-free, or free of viruses or other harmful components. We are not responsible for any damages or losses resulting from your use of our website or services.
Lumiere Studios, located at 555 Sunset Boulevard, Los Angeles, CA 90028, does not guarantee specific outcomes or results from its video production services. The success of a video depends on a variety of factors, including the target audience, marketing strategy, and overall market conditions.
5. Limitations of Liability
In no event shall Lumiere Studios, its officers, directors, employees, or agents be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or services, even if we have been advised of the possibility of such damages. Our liability shall not exceed the amount you paid for our services.
We are not responsible for any delays or failures in performance resulting from causes beyond our reasonable control, including, but not limited to, acts of God, war, terrorism, strikes, and governmental regulations.
For any claims against Lumiere Studios, the maximum liability is limited to the fees paid for the specific video production service in question. This covers errors, omissions, or any failures in delivering the agreed-upon services, but does not extend to indirect or consequential damages.
6. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the state or federal courts located in Los Angeles County, California.
7. Changes to Terms
We reserve the right to modify these Terms at any time without prior notice. Your continued use of our website or services after any such changes constitutes your acceptance of the new Terms. It is your responsibility to review these Terms periodically for any updates or changes.
8. Termination
We may terminate your access to our website or services at any time, with or without cause. Upon termination, you shall cease all use of our website and services. Sections 3, 4, 5, 6, and 9 of these Terms shall survive termination.
Termination can occur if you violate any of these terms, engage in abusive behavior towards our staff, or fail to meet your payment obligations. We will provide a written notice explaining the reasons for termination.
9. Miscellaneous
These Terms constitute the entire agreement between you and Lumiere Studios regarding your use of our website and services. If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
You may not assign these Terms without our prior written consent. We may assign these Terms at any time without notice. These Terms shall be binding upon and inure to the benefit of the parties and their respective successors and assigns.
10. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
Lumiere Studios
555 Sunset Boulevard
Los Angeles, CA 90028
Phone: (323) 555-0123
Email: info@lumiere-studios.com
11. Third-Party Links
Our website may contain links to third-party websites or resources. We are not responsible for the content or availability of such websites or resources. Your use of third-party websites or resources is at your own risk.
Lumiere Studios does not endorse or control the content of external sites. We are not liable for the information, products, or services available on third-party websites linked from our site. Users should review the terms and conditions and privacy policies of those sites before using them.
12. Severability
If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole. Instead, the provision in question will be interpreted and enforced to the greatest extent permitted by law while still reflecting the parties' original intentions. All remaining provisions of these Terms shall remain in full force and effect.
13. Force Majeure
Neither party shall be liable for any failure or delay in performance under these Terms due to events beyond their reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, or government actions. The affected party shall promptly notify the other party of such an event and make reasonable efforts to mitigate the impact.
14. Client Responsibilities
Clients are responsible for providing accurate and timely information needed for video production. This includes details for scripts, locations, talent releases, and required permits. Delays caused by missing information or changes requested by the client may result in additional costs or scheduling adjustments.
15. Payment Terms
Our payment terms for video production services are typically as follows:
- A deposit, generally 50% of the total project cost, is required to commence work.
- Progress payments may be required at key milestones throughout the production process. These will be outlined in the project agreement.
- The final balance is due upon completion and delivery of the final video product.
Late payments may be subject to interest charges as outlined in the project agreement. Lumiere Studios reserves the right to suspend work on a project if payments are not received on time.
16. Confidentiality
Both Lumiere Studios and the client agree to maintain the confidentiality of any proprietary or sensitive information disclosed during the course of the video production project. This includes trade secrets, financial information, customer data, and other confidential materials.
17. Accessibility Commitment
Lumiere Studios is dedicated to ensuring that our website and video content are accessible to individuals with disabilities. We strive to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. For more information, please visit our Accessibility Statement page.